By Department
On-Premises Phone Systems
Why Premises-Based Communication Systems Make Sense
For certain types of organizations and vertical industries, an on-premises phone system can be an obvious choice, providing the reliability, security, and price point that cloud-based systems simply can’t match.
Avaya IP Office
Overview
The Avaya IP Office platform is a cost-effective telephony system that supports a mobile, distributed workforce with voice and video on virtually any device. IP Office is a modular communications solution that scales up to 3000 extensions and 150 sites in a multi-site network with resiliency.
Match a deployment model to infrastructure needs from simple appliances to virtualized software in a data center with options in between. Improve customer experience and contact center agent efficiency with powerful, affordable multichannel functionality for voice, email and web chat. The solution combines collaboration software plus multichannel contact centers, networking, security and video.
IP Office provides a hybrid PBX with both Time Division Multiplexing (TDM) and IP telephony with trunk support, used in either mode or both concurrently. IP Office has data capabilities built-in, providing IP routing, switching and firewall protection, between LAN and WAN (LAN2).
In addition to basic telephony services and voicemail, IP Office offers both hard phone and soft phone options. Soft phone applications are designed to provide flexibility for remote workers and to allow workers to access telephony services, such as making and receiving calls, voicemail, and call forwarding from their computer or mobile device.
Key Capabilities at a Glance
Flexible Deployment
In the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other when the time is right for you.
All -in-one Communications & Collaboration
The Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device from any location.
Cost Saving Applications
Built-in audio and video conferencing, Bring Your Own Device (BYOD), and voice and instant messaging streamline support and reduce monthly costs.
Complete Mobility Solutions
Whether your employees are on the road, working remotely, or just at a different location, IP Office’s intuitive tools and apps keeps them engaged, productive and reachable.
Out-of-the-box Applications Integration
Embed communications in the applications you already have: Salesforce, Google, Microsoft Office 365 and Skype for Business.
Distinctive Customer Contact
IP Office offers integrated voice, web chat, e-mail, FAX and reporting capabilities that allow even the smallest contact center to support sophisticated and satisfying customer interactions.
Piece of Mind
Highly reliable and secure, IP Office reduces security threats, toll-fraud, and down-time through a hardened architecture that has been proven in more than 635,000 businesses.
Scalability (5 to 3,000 Users)
Avaya IP Office grows with you as your business accelerates. Support up to 3,000 users at up to 150 networked sites.
Latest AVAYA IP Office Phone Models
J139
J159
J179
J189
K155
