By Department
IT & Voice Services for Healthcare Organizations
Secure, Compliant IT Solutions for Healthcare Providers
Healthcare providers depend on technology to deliver quality care. From managing patient records and scheduling appointments to supporting telehealth and secure communication, reliable IT systems are essential. Any downtime, security breach, or compliance failure can disrupt patient care and put sensitive health data at risk.
Business Technology Solutions (BTS) delivers IT and voice services tailored for healthcare organizations. Whether you’re a private practice, clinic, or multi-location healthcare network, our team ensures you have the secure infrastructure, HIPAA-compliant protections, and reliable communication tools to keep your patients safe and your staff productive.
Why Healthcare Providers Need Specialized IT & Voice Support
Protecting Patient Data & Ensuring HIPAA Compliance
Medical practices handle electronic health records (EHR), billing data, and patient communications that must stay protected under HIPAA. BTS helps providers stay compliant with:
- Encrypted data storage and transfer
- Access controls and secure logins
- Audit-ready reporting and logging
- 24/7 cybersecurity monitoring for proactive threat detection
Maximizing Uptime for Patient Care
When systems go down, patient care suffers. BTS ensures healthcare providers maintain maximum uptime with:
- Proactive IT monitoring and patching
- Help desk support for clinical and administrative staff
- Redundant systems and failover solutions to keep services running
Supporting Telehealth & Modern Communication
The rise of telemedicine requires secure, reliable communication platforms. BTS equips healthcare providers with:
- HIPAA-compliant VoIP systems with call routing and voicemail-to-email
- Secure video conferencing for patient visits and specialist consultations
- Scalable phone systems for hospitals, clinics, and multi-site practices
Common IT Challenges for Healthcare We Solve
- Cybersecurity threats targeting patient records and billing data
- Compliance risks under HIPAA and other regulations
- Outdated EHR or practice management systems
- Unreliable phone systems that frustrate patients
- Network downtime that disrupts care delivery
- Limited internal IT staff stretched thin in busy environments
BTS IT & Voice Services for Healthcare
Managed IT Services
- 24/7 system monitoring and updates
- Help desk support for providers and staff
- Hardware and software management
Cybersecurity Solutions
- Endpoint protection for clinical devices
- Advanced threat detection and intrusion prevention
- Email and phishing security
- Compliance audits and reporting
Cloud & Data Management
- HIPAA-compliant cloud storage for patient records
- Microsoft 365 and secure collaboration tools
- Hybrid cloud solutions for scalability and redundancy
Backup & Disaster Recovery
- Automated, encrypted backups for EHR and patient data
- Rapid recovery to minimize downtime
- Business continuity planning for uninterrupted care
Voice & Communication Services
- VoIP phone systems with secure, compliant features
- Call routing, conferencing, and mobile integration
- Voicemail-to-email for fast response times
- Telehealth-ready communication platforms
How BTS Can Help Healthcare Providers
At Business Technology Solutions (BTS), we understand the critical role technology plays in patient care. We can help your organization:
- Protect patient data with HIPAA-compliant cybersecurity solutions
- Reduce downtime with proactive IT monitoring and quick response support
- Simplify compliance with secure, audit-ready backups and reporting
- Enhance patient communication through secure VoIP and telehealth platforms
If your practice is struggling with compliance concerns, outdated systems, or unreliable communication tools, BTS can design a secure, scalable IT environment that keeps your staff focused on patients, not technology.
Why Partner with Business Technology Solutions?
- 40+ years of IT and communication expertise
- Comprehensive solutions: IT, cybersecurity, cloud, disaster recovery, and VoIP in one provider
- Flexible support for solo practices, group clinics, and large healthcare networks
- Local service with national reach, ensuring fast response and personalized support
- Trusted reputation for reliability and compliance in sensitive industries
