What is VoIP?
Voice over Internet Protocol (VoIP) is a technology that allows users to make voice calls using an internet connection instead of a regular (analog or digital) phone line. VoIP technology is based on converting sound into digital packets and transfers them over the internet. VoIP offers clearer sound quality, greater flexibility, and lower costs, especially for long-distance and international calls.
What is UCaaS?
UCaaS, or Unified Communications as a Service, is a cloud-based delivery model that integrates various communication tools and services into a single platform. This includes voice, video conferencing, messaging, email, and file sharing. UCaaS allows businesses to streamline their communication processes, improve collaboration, and increase productivity, all while reducing the costs and complexities associated with traditional on-premises communication systems.