By Department
IT & Voice Services for Small Businesses
Reliable, Scalable Technology for Growing Businesses
Running a small business means wearing many hats — and technology should make that easier, not harder. Whether you’re managing customer relationships, processing payments, or keeping your team connected, reliable IT systems are vital to staying competitive.
Business Technology Solutions (BTS) provides IT and voice services built specifically for small businesses, helping owners save time, control costs, and protect their data. From cybersecurity and cloud storage to managed IT and VoIP systems, BTS delivers enterprise-level reliability at a small-business price.
Why Small Businesses Need Managed IT & Voice Support
Doing More with Limited Resources
Most small businesses don’t have an in-house IT department. When technology goes down, productivity grinds to a halt. BTS keeps your systems running smoothly with:
- Proactive IT monitoring and maintenance to prevent downtime
- 24/7 help desk support so you’re never left waiting
- Predictable monthly pricing that fits your budget
Protecting Your Business from Cyber Threats
Small businesses are frequent targets for cyberattacks. Even a minor data breach can disrupt operations or damage customer trust. BTS helps protect your company with:
- Advanced cybersecurity and threat detection
- Firewall and endpoint protection
- Email and phishing prevention tools
- Employee security awareness training
Keeping Your Team Connected
Whether your employees work in an office, on the road, or from home, BTS makes collaboration easy with:
- Cloud-based collaboration tools (Microsoft 365, Google Workspace)
- VoIP phone systems for professional communication
- Video conferencing and mobile integration to connect your team anywhere
Preparing for Growth
As your business grows, your technology should scale with you. BTS helps you expand seamlessly with:
- Flexible cloud and network solutions
- Hardware and software upgrades for performance
- Data backups and disaster recovery planning to safeguard operations
Common IT Challenges for Small Businesses We Solve
- Limited in-house IT expertise or staff
- Cybersecurity risks and phishing attacks
- Unreliable internet or network performance
- Outdated systems slowing productivity
- Communication gaps between on-site and remote teams
- Lack of regular data backups or recovery options
BTS IT & Voice Services for Small Businesses
Managed IT Services
- 24/7 monitoring, updates, and patch management
- Help desk support for staff issues
- Hardware and software management
Cybersecurity Solutions
- Endpoint and network protection
- Threat detection and incident response
- Email filtering and phishing prevention
- Compliance and reporting support
Cloud & Collaboration Tools
- Secure cloud file storage and sharing
- Microsoft 365 and Google Workspace setup
- Hybrid cloud solutions for flexibility and affordability
Backup & Disaster Recovery
- Automated cloud backups for essential business data
- Rapid recovery after data loss or hardware failure
- Business continuity planning to reduce downtime
Voice & Communication Services
- VoIP phone systems with call routing and mobile features
- Voicemail-to-email and video conferencing
- Scalable solutions for small and growing teams
How BTS Can Help Small Businesses
At Business Technology Solutions (BTS), we know that small business owners need technology that’s dependable, secure, and affordable. We can help your business:
- Eliminate downtime through proactive IT monitoring and support
- Protect sensitive data with strong cybersecurity measures
- Enable collaboration using cloud tools and secure remote access
- Improve communication with modern VoIP systems and conferencing
If your business struggles with unreliable systems, slow performance, or limited tech support, BTS can design a secure, scalable IT environment that helps you grow with confidence.
Why Partner with Business Technology Solutions?
- 40+ years of IT and communication experience
- Comprehensive offerings: IT, cybersecurity, cloud, disaster recovery, and VoIP in one provider
- Flexible pricing designed for small-business budgets
- Local service with national reach, offering fast, personalized support
- Trusted by businesses across multiple industries for reliability and results
