On-Premises Phone Systems for Businesses in Durham, NC

closeup shot of businessman hitting buttons on phone to make a call

On-Premises Phone Systems in Durham, NC

Choosing the right communication system is critical for any business, and for many organizations in Durham, NC, an on-premises phone system can be the ideal solution. On-premises systems provide the reliability, security, and cost-effectiveness that some cloud-based solutions may not match, making them a strong choice for industries requiring robust and secure communication infrastructures.

Why Choose On-Premises Phone Systems?

For certain businesses and industries, on-premises phone systems offer several advantages over cloud-based alternatives. These systems provide unparalleled reliability and security, critical for organizations that handle sensitive data or require guaranteed uptime. Additionally, they often present a more predictable pricing model, making them a cost-effective option for companies that want complete control over their communication infrastructure.
AVAYA phone system

Key Capabilities of Avaya IP Office for Businesses in Durham, NC

Flexible Deployment

Whether you prefer cloud, on-premises, or hybrid deployments, IP Office supports all options with the flexibility to migrate from one to another when the time is right for your business in Durham, NC.

All-in-One Communications & Collaboration

The Avaya Equinox experience provides a single app for voice, video, messaging, conferencing, and calendar integration, allowing employees in Durham, NC to stay productive on any device from any location.

Cost-Saving Applications

Reduce your communication costs with built-in audio and video conferencing, Bring Your Own Device (BYOD) support, and integrated voice and instant messaging, streamlining support for businesses in Durham, NC.

Complete Mobility Solutions

Keep your employees in Durham, NC engaged, productive, and reachable, whether they're on the road, working remotely, or in different office locations, with IP Office’s intuitive tools and apps.

Out-of-the-Box Applications Integration

Seamlessly integrate communications into the applications your business in Durham, NC already uses, like Salesforce, Google, Microsoft Office 365, and Skype for Business.

Distinctive Customer Contact

Enhance customer interactions with integrated voice, web chat, email, fax, and reporting capabilities that enable even the smallest contact centers in Durham, NC to deliver sophisticated and satisfying customer experiences.

Peace of Mind

IP Office offers highly reliable and secure communication solutions for businesses in Durham, NC reducing security threats, toll fraud, and downtime through a hardened architecture trusted by over 635,000 businesses worldwide.

Scalability (5 to 3,000 Users)

As your business in Durham, NC grows, Avaya IP Office scales with you, supporting up to 3,000 users across 150 networked sites, ensuring your communication system can evolve alongside your business needs.

Frequently Asked Questions

What is IVR (Interactive Voice Response)?

IVR is an automated telephony system that interacts with callers through pre-recorded voice prompts and enables them to navigate menus using their phone's keypad or voice recognition.

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side view of a man talking on the phone while at work

Request a Demo

Fill out the form below to request a personalized demo of our services. Our team will contact you shortly to schedule a convenient time.

side view of a man talking on the phone while at work