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Reliable IT & Voice Services for Accounting Firms
IT Solutions Tailored for Accounting Firms
Accounting firms have unique technology needs. Between tax deadlines, client demands, and strict compliance requirements, firms can’t afford downtime, data breaches, or communication failures. Business Technology Solutions (BTS) delivers IT services and voice solutions tailored for accountants and CPA firms, helping them safeguard sensitive financial data, maintain compliance, and stay connected with clients year-round.
With more than 40 years of experience in business IT and communications, BTS understands the pressures accountants face and provides end-to-end support — from managed IT services and cybersecurity protections to cloud solutions and VoIP phone systems that keep teams and clients seamlessly connected.
Why IT & Voice Services Are Critical for Accounting Firms
Protecting Sensitive Client Data
Accountants manage some of the most confidential information in business: tax returns, payroll, audits, and personal financial statements. One breach could lead to devastating financial losses, regulatory fines, and damaged client trust. BTS provides:
- Encrypted file sharing for client documents
- Multi-factor authentication (MFA) to secure logins
- Network monitoring to detect unusual activity
- Email security to block phishing attacks
Staying Compliant with Regulations
Compliance isn’t optional in accounting. Firms must follow IRS data protection rules, SOX requirements, and state-specific privacy laws. BTS helps ensure compliance by:
- Maintaining audit-ready data backups
- Ensuring secure data storage in the cloud and on-premises
- Providing regular security audits and reporting
- Keeping systems updated with the latest patches and protections
Uptime During Tax Season & Beyond
Tax season means long hours, heavy workloads, and nonstop technology use. Even minor downtime during this period can disrupt productivity and cost firms revenue. BTS minimizes risk with:
- 24/7 monitoring and proactive support
- Help desk access for quick problem resolution
- System performance tuning to handle peak demand
Communication That Builds Client Trust
Clients expect professional, responsive communication. Old or unreliable phone systems can create frustration and missed opportunities. BTS modernizes accounting firm communications through:
- VoIP solutions with features like call routing and voicemail-to-email
- Secure video conferencing for remote consultations
- Scalable phone systems that grow with your practice
Common IT Challenges Facing Accounting Firms
- Cybersecurity threats such as ransomware, phishing, and data breaches
- Outdated phone systems that limit professional client communication
- Limited internal IT staff stretched thin during busy seasons
- Slow or unreliable network connections that delay productivity
- Difficulty collaborating securely with auditors, clients, and staff across offices
- Lack of disaster recovery planning in case of system failure or cyber attack
BTS specializes in resolving these challenges so accountants can focus on their clients instead of their technology.
BTS IT & Voice Services for Accounting Firms
Managed IT Services for CPAs
- Proactive monitoring and patching
- Unlimited help desk support for your staff
- Server, desktop, and application management
- Scalable services to match firm size and needs
Cybersecurity Solutions for Accountants
- Endpoint security to protect every device
- Intrusion detection and 24/7 monitoring
- Phishing and email threat protection
- Employee security awareness training
Cloud & Collaboration Tools
- Microsoft 365 setup and management
- Secure document sharing platforms
- Hybrid cloud strategies for flexibility and compliance
- Remote access tools for staff and partners
Backup & Disaster Recovery
- On-site + off-site backups with redundancy
- Rapid file recovery to minimize downtime
- Full disaster recovery planning
- Business continuity solutions to protect operations
Voice & Communication Services
- Cloud-based VoIP phone systems
- Call forwarding, routing, and conference calling
- Voicemail-to-email and mobile extensions
- Secure, reliable communications for client interactions
How BTS Can Help Accounting Firms
At Business Technology Solutions (BTS), we know that accountants and CPAs rely on secure, reliable technology to serve clients and meet critical deadlines. Our IT and voice solutions are designed to help your firm:
- Minimize downtime with proactive IT monitoring, fast help desk support, and reliable system performance during peak tax season
- Protect sensitive financial data through advanced cybersecurity, encryption, and secure file sharing tools
- Stay compliant with IRS, SOX, and state regulations using audit-ready backups and regular security updates
- Improve client communication with modern VoIP phone systems, call routing, and conferencing features that keep you connected anywhere
If your firm struggles with system slowdowns, security concerns, or unreliable communication tools, we can step in to design a secure, efficient, and scalable IT environment tailored to accounting practices. The result: smoother operations, stronger compliance confidence, and more time to focus on client relationships instead of technology issues.
Why Partner with Business Technology Solutions?
- 40+ years of IT and voice service expertise across multiple industries
- Comprehensive support — IT, cybersecurity, cloud, disaster recovery, and communications in one place
- Flexible service packages tailored to small, mid-size, and large accounting firms
- Local service with national reach, providing fast response times and personal support
- Proven reputation for reliability with businesses across Illinois, North Carolina, South Carolina, Wisconsin, and Indiana
