By Department
Reliable IT & Voice Services for Auto Dealerships
Technology That Drives Dealership Success
Today’s automotive dealerships depend on technology for nearly every aspect of their operations. From managing vehicle inventory and processing financing to maintaining customer relationships and ensuring secure transactions, dealerships need IT systems that are fast, secure, and dependable.
Business Technology Solutions (BTS) delivers IT support and voice services tailored for dealerships, helping sales teams, service departments, and finance offices stay connected, secure, and efficient. Whether you’re a single-location dealer or a growing multi-site operation, BTS provides the technology foundation you need to serve customers and drive sales.
Why Dealerships Need Specialized IT & Voice Support
Protecting Customer & Financial Data
Dealerships handle large volumes of sensitive personal and financial information every day. A single breach could expose customer records and cause long-term damage to your reputation. BTS helps protect dealerships with:
- Advanced cybersecurity solutions to block ransomware and phishing
- Data encryption for customer financing and payment details
- Endpoint protection for devices across showrooms, service bays, and back offices
Ensuring Uptime Across the Dealership
When systems go down, sales slow down. Whether it’s an outage during financing approvals or a network failure in the service department, downtime can cost thousands in lost productivity. BTS provides:
- 24/7 proactive IT monitoring
- Failover systems for business continuity
- Help desk support to resolve issues quickly
Supporting Sales, Service & Finance Teams
Dealerships need seamless communication between the showroom, the lot, the service department, and finance offices. BTS equips dealerships with:
- Reliable Wi-Fi coverage across large lots and showrooms
- VoIP phone systems for call routing, mobile extensions, and voicemail-to-email
- Secure remote access so staff can work from anywhere when needed
Compliance & Industry Standards
Auto dealers must meet compliance requirements for financial transactions, credit checks, and data storage. BTS helps simplify compliance by implementing audit-ready backups, reporting tools, and data protection systems.
Common IT Challenges for Dealerships We Solve
- Network coverage issues across showrooms, service bays, and lots
- Cybersecurity risks from handling sensitive customer and financing data
- Unreliable communication systems that frustrate staff and customers
- Lack of redundancy and backups, leading to downtime during outages
- Limited IT staff resources at the dealership level
- Difficulty integrating dealership management software with modern systems
BTS IT & Voice Services for Dealerships
Managed IT Services
- Proactive monitoring and patch management
- Help desk support for dealership staff
- Server and application management for dealership systems
Cybersecurity for Dealerships
- Intrusion detection and prevention
- Endpoint security across multiple departments
- Phishing and email security solutions
- Regular vulnerability assessments
Cloud & Data Management
- Secure file storage and collaboration tools
- Support for dealership management systems (DMS)
- Hybrid cloud setups for scalability and compliance
Backup & Disaster Recovery
- Automated cloud and on-site backups
- Quick data restoration to minimize downtime
- Full disaster recovery planning
Voice & Communication Services
- Cloud-based VoIP phone systems for sales, service, and finance
- Call routing, forwarding, and mobile integration
- Voicemail-to-email and conferencing features
- Call center solutions for handling high customer volumes
How BTS Can Help Dealerships
At Business Technology Solutions (BTS), we understand how critical IT and communication systems are for dealerships. We can help your business:
- Secure customer data with strong cybersecurity protections
- Reduce downtime through proactive monitoring and fast support
- Simplify compliance with audit-ready reporting and secure data storage
- Enhance communication across sales, service, and finance with modern VoIP systems
For example, if your dealership struggles with slow systems or frequent outages during financing approvals, BTS can design a secure, redundant infrastructure with 24/7 monitoring to keep you running smoothly. The result: faster approvals, happier customers, and stronger trust.
Why Partner with Business Technology Solutions?
- 40+ years of experience delivering IT and communication services
- Comprehensive solutions for IT, cybersecurity, cloud, disaster recovery, and VoIP — all under one provider
- Flexible service options for single-location dealers and multi-site networks
- Local service with national reach, ensuring fast response and personal support
- Proven reliability across industries that demand security and uptime
