By Department
Reliable IT & Voice Services for Dental Practices
Secure, Reliable IT Solutions for Dental Offices
Dental practices depend on technology for everything — from scheduling and imaging to treatment planning and patient records. Any downtime or security breach can disrupt patient care, expose sensitive health data, and create costly compliance issues.
Business Technology Solutions (BTS) provides IT and voice services designed specifically for dental practices. Our team ensures your practice has reliable systems, secure communication tools, and HIPAA-compliant protections that keep your staff focused on patients, not IT problems.
Why Dental Practices Need Specialized IT & Voice Support
Protecting Patient Records (HIPAA Compliance)
Dental offices must keep electronic health records (EHR) and imaging files secure under HIPAA regulations. BTS helps practices stay compliant with:
- Encrypted data storage and backups
- Secure file sharing and access controls
- Regular security updates and audit-ready reporting
- Cybersecurity monitoring to detect threats before they cause harm
Ensuring Uptime for Patient Care
When your scheduling software or imaging systems go down, your entire office slows to a halt. BTS ensures maximum uptime with:
- 24/7 proactive monitoring to catch issues early
- Fast help desk support to resolve staff problems quickly
- Failover systems that minimize disruption during outages
Modern Communication for Better Patient Service
Clear, reliable communication builds trust with patients. Outdated phone systems can lead to missed calls and frustrated patients. BTS modernizes practice communications through:
- VoIP phone systems with call routing, voicemail-to-email, and mobile extensions
- Secure video conferencing for consultations and specialist collaboration
- Call center features to handle busy scheduling periods smoothly
Common IT Challenges for Dental Practices We Solve
- Cybersecurity threats targeting patient records
- Outdated practice management or imaging software
- Phone systems that can’t handle patient call volume
- Compliance risks under HIPAA regulations
- Limited internal IT resources
- Lack of backups or recovery planning for emergencies
BTS IT & Voice Services for Dental Practices
Managed IT Services
- Proactive monitoring and patching
- Help desk support for front desk and clinical staff
- Hardware/software support for dental imaging and practice management systems
Cybersecurity Solutions
- Endpoint protection for all devices
- Intrusion detection and prevention
- Phishing and email security
- Employee training to reduce risk of breaches
Cloud & Data Management
- HIPAA-compliant cloud storage for patient files
- Microsoft 365 and secure collaboration tools
- Hybrid cloud solutions for flexibility and security
Backup & Disaster Recovery
- Automated backups for patient data and imaging
- Fast restore capabilities for critical systems
- Disaster recovery planning to ensure continuity of care
Voice & Communication Services
- VoIP systems with call routing, extensions, and conferencing
- Voicemail-to-email features for faster response times
- Secure, reliable patient communications
How BTS Can Help Dental Practices
At Business Technology Solutions (BTS), we understand the importance of reliable, compliant IT systems in dental care. We can help your practice:
- Protect patient records with HIPAA-compliant cybersecurity solutions
- Reduce downtime with proactive IT monitoring and quick support
- Stay compliant with audit-ready backups and regular security updates
- Enhance patient service through modern phone systems and secure communication tools
If your practice is experiencing slow systems, compliance concerns, or outdated communication tools, BTS can design a secure, efficient, and scalable IT environment that keeps your office running smoothly. The result: confident compliance, happier patients, and less stress for your staff.
Why Partner with Business Technology Solutions?
- 40+ years of IT and communication experience
- Comprehensive solutions: IT, cybersecurity, cloud, disaster recovery, and VoIP in one place
- Flexible support tailored to solo dentists, group practices, and multi-location offices
- Local service with national reach, providing fast response and personalized care
- Proven reputation for reliability and industry compliance
