By Department
Reliable IT & Voice Services for Manufacturing Companies
Reliable IT Solutions to Keep Production Running
Manufacturers rely on technology at every stage of production — from supply chain management and ERP systems to IoT-enabled machines and communication between facilities. Downtime, security breaches, or unreliable systems don’t just create headaches; they stop production, delay orders, and increase costs.
Business Technology Solutions (BTS) delivers IT and voice services designed for manufacturing companies. With over 40 years of experience, we help manufacturers secure their operations, optimize production systems, and maintain reliable communication across plants, warehouses, and offices.
Why Manufacturers Need Specialized IT & Voice Support
Minimizing Downtime on the Production Floor
In manufacturing, downtime equals lost revenue. A stalled ERP system or network outage can bring production lines to a halt. BTS ensures continuous uptime with:
- 24/7 proactive IT monitoring and system updates
- Failover and redundancy systems for critical operations
- Rapid-response help desk support to resolve issues quickly
Securing IoT and Connected Devices
Modern plants use connected machinery, sensors, and IoT devices that expand efficiency but also increase risk. BTS strengthens your defenses with:
- Network segmentation and endpoint protection
- Continuous monitoring of IoT traffic
- Advanced threat detection and response
Supporting ERP and Supply Chain Systems
ERP platforms are the backbone of modern manufacturing. BTS helps optimize these systems with:
- Application management and system tuning
- Cloud and hybrid infrastructure support
- Integration with inventory and logistics systems
Improving Communication Across Facilities
From production managers to supply chain teams, clear communication keeps operations aligned. BTS modernizes communication with:
- VoIP phone systems for internal and external calls
- Mobile integration for plant managers and remote staff
- Conferencing solutions to coordinate across multiple sites
Common IT Challenges for Manufacturing We Solve
- Costly downtime on production lines due to IT failures
- Cybersecurity risks from IoT devices and connected machinery
- Difficulty managing ERP, MES, and supply chain software
- Outdated phone systems that slow internal communication
- Compliance risks related to industry and safety regulations
- Limited IT staff stretched across multiple plants
BTS IT & Voice Services for Manufacturing
Managed IT Services
- 24/7 monitoring of production-critical systems
- Proactive patching and updates to minimize disruptions
- On-demand support for plant and office staff
Cybersecurity & Compliance
- Endpoint and network protection
- Intrusion detection and incident response
- Vulnerability scanning and compliance-focused audits
- Employee security training for phishing and malware awareness
Cloud & Document Management
- Support for ERP and MES applications
- Secure data storage and collaboration tools
- Hybrid cloud deployments for scalability and performance
Backup & Disaster Recovery
- Automated backups for ERP, supply chain, and production data
- Fast data restoration to reduce downtime
- Disaster recovery planning for business continuity
Voice & Communication Services
- VoIP systems designed for manufacturing environments
- Paging and intercom integration for plant communication
- Call routing and mobile extensions for field staff
- Conferencing solutions for supply chain and partner meetings
How BTS Can Help Manufacturers
At Business Technology Solutions (BTS), we understand the pressures manufacturers face to maintain efficiency, security, and uptime. We can help your company:
- Reduce costly downtime with proactive monitoring and support
- Secure IoT and production systems against cyber threats
- Streamline ERP and supply chain management with optimized IT infrastructure
- Improve internal communication with modern VoIP and collaboration tools
If your facilities struggle with IT outages, ERP slowdowns, or outdated phone systems, BTS can design a secure, efficient, and scalable IT environment that keeps your production moving forward.
Why Partner with Business Technology Solutions?
- 40+ years of IT and communication expertise
- Comprehensive support: IT, cybersecurity, ERP support, disaster recovery, and VoIP in one provider
- Flexible solutions for small manufacturers, mid-sized plants, and large enterprise operations
- Local service with national reach, ensuring fast response times and personal support
- Proven track record supporting industries where downtime directly impacts revenue
